Fix Globe and TM Registration Errors (Selfie Problem, Registration Failed)

When registering a Globe or TM SIM card, you might run into problems like ‘registration failed’ or ‘upload picture less than 2 MB.’ Don’t worry; these issues are easy to fix. First, check that you have filled out all the required details correctly. If you’re having trouble with the picture size, try this: take a photo with your camera, then take a screenshot of that photo. This will make the file smaller and should solve the problem. Here’s a list of common errors you might see when registering Globe or TM SIM cards, along with simple solutions to fix them.

When registering a Globe SIM, you might face several issues. Here’s a breakdown of common problems and their fixes:

Uploading Large ID Photos 

Sometimes, uploading your official ID can fail if the file size is too big.

Solution: Ensure your photo is under 4 MB. If it’s too large, reduce its quality. Acceptable formats are PNG, JPG, HIKE, or PDF. Also, make sure your ID isn’t blurry or cropped.

Registering After the Deadline 

If you miss the registration deadline for your Globe SIM, it will be permanently deactivated and unusable.

Solution: Register your SIM before the deadline. Once deactivated, there’s no way to reactivate the SIM.

Network Problems 

If you keep seeing the “Globe SIM Registration Failed” message, your internet connection might be unstable or slow.

Solution: Check your internet connection and speed. Ensure you have a stable connection.

Scratches or Stains on the SIM 

Scratches or stains on your SIM card can interfere with its performance and cause registration issues.

Solution: Contact a wireless provider or cell phone repair shop to have your SIM cleaned professionally.

Faulty SIM Card 

A damaged SIM card will not receive a signal, leading to registration failures.

Solution: Visit a Globe Service Center to replace your SIM card and keep your original phone number.

Disconnected SIM Card

If your SIM card is inactive or unused past its expiration date, it will be disconnected permanently.

Solution: Keep your SIM active by recharging it regularly. If it’s already disconnected, contact the Globe Service Center to inquire about reactivation options.

Device Issues 

Problems with your mobile phone can also cause registration issues. A faulty phone might not handle SIM functions correctly.

Solution: Clean your phone, delete unused apps, clear your cache, and restart it. If problems continue, consider having your phone repaired or replaced.

Dust in the SIM Slot 

Dust or debris in the SIM slot can prevent proper SIM card contact and cause connectivity problems.

Solution: Clean the SIM slot by removing it from your phone. Use a cotton swab to gently clean it, then blow into the slot to remove any remaining dust. Reinsert your SIM card and check if the issue is resolved.

You should also check: Globe Network 3G 4G 5G Coverage Area in Philippines

Fixing Globe and TM SIM card registration issues can be straightforward with a few simple steps. Restarting your phone, updating software, and keeping your SIM card clean are key to resolving common problems. By following these tips and storing your SIM properly, you can avoid future registration failures and keep your service running smoothly.

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